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Email Feed
Configuration
Analytics
Email Feed
Last sync: —
Time Subject Cat. Confidence Affinity Score Customers Status
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Sending Mode
Toggle between Training (no emails sent) and Production (live sending)
Training Mode
Confidence Threshold
Emails below this score are held for manual review
0.50 1.00
0.85
Primary AI Model
Model used for initial email parsing
Fallback Threshold
Below this confidence, retry with fallback model (Sonnet)
0.30 0.80
0.60
Memory Bank Top N
Number of Memory Bank entries injected into AI prompt
Notification Source Email
FROM address for customer notification emails
Email Branding
editor only

Customize the look and feel of outgoing customer notification emails

Click to upload or drag and drop
PNG or JPG, max 200×50px recommended
CNI Network Notification
Maintenance Alert — Medium Urgency

Scheduled maintenance on circuit CHCGIL.LIMAOH.ELINE.00003490 affecting CDE Lightband service.

✓ Redundancy Active — No Service Impact Expected

Recommended Action: No action required. Traffic rerouted via redundant path.

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Alias Manager

Map alternative names to known prefixes for improved AI matching

Prefix Customer Name Aliases Actions
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Data Sync

Last sync: —

Volume Over Time
Category Distribution
Average Confidence Trend
Status Breakdown